Privacy Policy

This Privacy Policy explains how Yolk Poem Salad processes personal data on yolkpoemsalad.website in connection with insurance selection services for retirees. It describes the types of information we collect, how we use and share it, the choices available to users, and the main points about retention and contact.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Why we process personal data

How We Use Data

We use personal data to provide and improve the website, respond to inquiries, evaluate insurance selection requests, communicate with users, maintain security, prevent fraud or misuse, analyze site performance, and meet legal, accounting, or recordkeeping requirements. We may also use data to manage preferences, support customer service, and carry out internal administration connected with these activities.

Processing is limited to operational needs, user requests, and compliance obligations.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that host the site, support analytics, manage communications, or help operate forms and related tools. Where a user asks us to connect them with an insurance-related partner, we may share the information needed to handle that request. These recipients are expected to use the data only for the services they provide or the purpose for which it was shared.

Service providers receive only the information needed to perform their assigned functions.
User Rights

Your Rights

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Users may also object to some uses of their data where the law provides that right. If a request cannot be fully granted, we will explain the reason where appropriate.

Available rights may depend on the nature of the request and applicable law.
Requests

How to Make a Request

Requests should describe the data or issue involved so we can review them efficiently. We may ask for additional details to confirm identity, protect against unauthorized disclosure, and determine whether an exception applies. If a request is complex or repetitive, we may respond within a longer period allowed by law and will explain the status where appropriate.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal or accounting obligations, and support legitimate business operations. When data is no longer required, we delete it, anonymize it, or otherwise handle it in a way that prevents continued use, subject to technical and legal limits.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated. Users should review this page periodically to stay informed about current practices.

We may revise this policy when our practices, services, or legal obligations change.
Privacy Office

Contact Information

Privacy email
Telephone
+92 319 6044060
Mailing address
3, 65, Sukkur, 65200, PK
Privacy contact
Data category

Data We Collect

We may collect identifiers and contact details, age or retirement-related information, insurance preferences, communication content, device and usage data, and any other information users choose to provide through forms, messages, or quote-request tools. Where relevant to insurance selection services, we may also process limited information about coverage needs, household circumstances, and other details needed to assess requests.

The categories of data collected depend on how users interact with the site and request insurance-related information.
Collection source

How We Collect Data

We collect personal data directly from users when they submit forms, request information, or communicate with us. We also receive technical data automatically through the website, such as browser type, device identifiers, log data, and cookie-related information. In some cases, we may receive information from service providers, analytics tools, or insurance-related partners acting on our instructions or in connection with a user request.

Information may come from users, their devices, and service providers involved in operating the site.
Cookie types

Cookies We Use

The site may use essential cookies needed for security, navigation, and basic functionality; preference cookies that remember settings; and analytics cookies that help us understand site use and improve performance. Cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these functions.

We use a limited set of cookies for operation, preferences, and measurement.
User controls

Cookie Controls

Users can usually control cookies through browser settings and, where available, on-site preference tools. Blocking or deleting cookies may affect site functionality, saved preferences, and the accuracy of usage measurements. Where required, we rely on consent or similar controls for non-essential cookies and related tracking technologies.

Browser settings and cookie tools can be used to limit non-essential cookies.